FAQs & Policies

♧ SHIPPING

• When Will my order ship?
We will typically ship your order within 5-10 business days after your purchase.

• What countries do you ship from?
We ship from Japan. We would appreciate it if you could wait patiently until the product arrives.

• What shipping carriers do you use?
We typically use Japan Post or EMS.

♧ Import/Customs Fees

• Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

• Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

• These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. do not confuse them for additional shipping charges.

• We do not mark merchandise values below value or mark items as gifts. The US and International government regulations prohibit such behavior.

♧ Cancellations, returns and refunds

Our shop does not accept cancellations, returns and refunds.

♧ I would like to buy Wholesale.

We would love to help you out with wholesale or special orders.
Just contact us below and we will be with you in 1-3 business days.

♧ I have a question about my order. How do I get in touch?

We are always happy to help you with any questions.
Please contact us through the Contact Us page.